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FAQ

FAQ

How does product review work?

After you submit a product, our team checks the listing, files, images, category, pricing, and support information. We may approve it, ask for changes, or decline it if it does not meet marketplace requirements.

A complete, accurate listing with buyer-ready files is the best way to avoid delays.

What paid submission add-ons are available?

You can choose Featured Promotion or Expedited Review during submission. The current price for each option is $50 and is shown before checkout.

  • Featured Promotion gives an approved listing featured placement after payment.
  • Expedited Review moves your submission into the priority review queue after payment.

Both options are optional and neither guarantees product approval.

Does expedited review guarantee approval?

No. Expedited Review is a priority review add-on, not an approval guarantee. A product can still be delayed, returned for changes, or rejected if the listing is incomplete, files are not allowed, images are missing, required product details are unclear, or the submission does not fit CodingRepo requirements.

Can I upload a product from mobile?

No. The product-upload page is intentionally blocked on mobile and tablet devices. Sellers should use a desktop or laptop so they can complete the full form, upload images and product files, set support details, choose category information, and review all required fields before submission.

What product information is required?

You will need a clear product description, feature details, a price, and the product files. You can also add product images, a banner, screenshots, description images, a live preview, compatibility details, support and update options, and license keys when applicable.

Descriptions and feature text can contain up to 5,000 characters.

What images are required for a product?

The upload form separates product imagery by use case:

  • A required light-mode square product card image. The guidance targets a 1024 x 1024 export.
  • An optional dark-mode square product image, also intended for square product cards.
  • A product-page banner image. The guidance targets 1600 x 720 and recommends keeping the focal area near the center.
  • Screenshot gallery images for product inspection.
  • Optional product description images for longer inline walkthroughs inside the product content area.
What file types are allowed?

You can upload ZIP packages along with PDF, TXT, or MD documentation. Each listing can include up to 10 product files, with a maximum size of 256 MB per file.

Product files are stored privately and delivered through protected download links after purchase.

How does support information work?

You can explain what your support covers and give customers the contact options you offer, such as email, a support page, phone, WhatsApp, or SMS.

Only the contact methods you enable will appear on the product listing.

Can sellers offer paid support or paid updates?

Yes. You can include updates or support with the product, leave them out, or offer them as paid options. You can also offer extended yearly support when applicable.

Describe exactly what customers receive, what costs extra, and what falls outside your support policy.

What should I avoid uploading or including?

Do not upload or publish passwords, API keys, private tokens, internal credentials, customer data, unrelated files, suspicious code, misleading screenshots, unfinished drafts, unsupported file types, or files that do not match the listing.

Product packages should be clean, versioned where possible, and ready for buyer review and download.

What can buyers manage from the dashboard?

The buyer dashboard includes areas for downloads, invoices, favorites, reviews, and account activity. Purchased products with files appear in Downloads after checkout. Buyers can also view invoices, open product pages, download available files, copy license keys when present, and write or view product reviews.

What if I purchased a product but do not see it?

First confirm that you are signed in with the same account used during checkout. Then check the order status, the dashboard Downloads view, and the Orders or invoice area. Downloads are tied to completed marketplace purchases and protected file records.

If the purchase still does not appear, contact support with the account email, order number, product name, and any payment confirmation details.

Can buyers review products?

Yes. The dashboard Downloads view includes a product review area. Buyers can open the product review section from purchased products and either write a review or view an existing review status when one already exists.

What makes a product acceptable for CodingRepo?

A strong CodingRepo product is useful, clearly described, priced accurately, assigned to the closest category, packaged with allowed files, supported by required images, and honest about platform requirements, licensing, support, and updates.

Software products should be ready for review and should not include private credentials, unrelated files, or misleading claims.

Can CodingRepo reject a product?

Yes. CodingRepo may reject or delay products that are incomplete, misleading, unsafe, poorly documented, missing required files or images, uploaded with unsupported files, unclear in purpose, or not suitable for the marketplace direction.

Can I request a new category?

Yes. Choose the closest available category first, then use the category request box to tell us what is missing. We will consider your request while reviewing the product.

Can a product be edited after submission?

Yes, although the available actions depend on the product status. If we request changes before approval, update the listing or files from your seller account and submit it again. Starting with complete, accurate information helps avoid delays.

What does CodingRepo provide for buyers and sellers?

CodingRepo brings software creators and customers together with detailed product pages, secure checkout, protected downloads, invoices, optional license keys, demos, reviews, and clear support information.